Knowledge base for now and the future

Self-learning

Relevant information is placed at the top, this way you easily find the information you are looking for.

SmartStart Analytics

Immediate insights in the performances of your knowledge base per user group.

Bots

Give your (chat)bot the right answer and prevent extra work. Create a good foundation, and give your bot access to the same source.

First time Right

We help you to answer customer questions first time right.

Responsive
usable on any device

Meet our angels

Excellent service content ensures the best results. A good system alone is not enough. Our angels will help you to write service content that is easy to find and to use. They train your service content manager, but they can also do the work for you on a temporary basis.

Facts

27%

OF THE VISITORS DECLINE DUE TO LACK OF INFORMATION, A BETTER INFORMATION PROVIDING LEADS TO INCREASED CONVERSION

15%

FCR improvement

28%

Decline in volume

17%

Waste reduction

Phone: +31 (0)88 0600 900

info@tkcdigital.com